South Africa's #1 Digital Identity & Trust Platform

Identity & Control

Verification

Trust & Risk

Business

Sector Solutions

🇿🇦ZA

Knowledge Centre

industry · Infrastructure

Logistics & Supply Chain

End-to-end shipment tracking, verified custodian handoffs, customs integration, and real-time visibility from origin to destination.

1. Overview 2. Problems 3. Solution 4. How It Works 5. Benefits 6. Financial Benefits 7. Security 8. Real-World Example 9. FAQs 10. Future Roadmap

Section 1

Overview

What is it?

IDFlow for Logistics brings verified identity and digital tracking to every shipment. From factory to warehouse to retail to consumer, every handoff is verified, tracked, and permanently recorded.

What does it do?

Logistics companies, customs, warehouses, and retailers can verify the identity of every party in the supply chain, track shipments in real time, and maintain a permanent, tamper-proof chain of custody.

Why was it created?

Supply chains are opaque, with multiple parties handling goods at every stage. Lost shipments, theft, counterfeits, and customs delays are common. IDFlow was created to bring transparency and trust to logistics.

Who is it designed for?

Logistics companies, freight forwarders, customs authorities, warehouse operators, distributors, importers, and exporters.

Section 2

Current Industry Problems

Shipments are lost or stolen in transit — no accountability

Multiple parties handle goods — no clear chain of custody

Customs clearance is slow — paperwork and manual verification

Counterfeit goods enter the supply chain undetected

No real-time visibility — shipments are 'in transit' for weeks

Disputes over who is responsible for damage or loss

Paper-based documentation gets lost or forged

No verified identity for drivers, warehouse staff, or handlers

Cross-border logistics are complex and fraud-prone

10.

Temperature-sensitive goods (pharmaceuticals, food) are not monitored

Section 3

How IDFlow Solves These Problems

Every shipment linked to an Asset ID — tracked from origin to destination

Every handoff verified — the receiving party confirms identity via IDFlow

Chain of custody is digital and tamper-proof

Customs clearance faster — identity and product information verified instantly

Counterfeit goods detected — no valid Asset ID means not genuine

Real-time tracking — every handoff and location update logged

Disputes resolved with permanent audit trail

Digital documentation — no paper, no forgery

Drivers and handlers verified via IDFlow

10.

Temperature and condition data integrated into the Digital Twin™

Section 4

How It Works

Manufacturer registers shipment on IDFlow — Asset IDs created for products

↓

Logistics company takes custody — driver verifies identity via IDFlow

↓

Shipment in transit — GPS tracking integrated with IDFlow

↓

Arrives at warehouse — warehouse staff verifies identity, takes custody

↓

Customs clearance — product and origin information verified instantly

↓

Released to distributor — handoff verified

↓

Arrives at retailer — retailer verifies identity, takes custody

↓

Consumer purchases — ownership transferred via IDFlow

↓

Every handoff permanently logged in the chain of custody

Section 5

Benefits

logistics companies

✓Verified chain of custody
✓Reduced theft and loss
✓Faster customs clearance
✓Real-time shipment visibility
✓Reduced dispute costs

customs

✓Instant product and origin verification
✓Faster clearance
✓Reduced smuggling
✓Digital documentation

warehouses

✓Verified handler identity
✓Digital inventory management
✓Reduced errors
✓Accountability at every step

consumers

✓Product authenticity verified
✓Full supply chain transparency
✓Confidence in product origin

Section 6

Financial Benefits

Reduced theft and loss through verified chain of custody

Faster customs clearance reduces holding costs

Reduced dispute costs through permanent audit trails

Counterfeit prevention protects brand value

Faster logistics means more revenue

Reduced paperwork and administration costs

Section 7

Security

Every handoff requires verified identity

Chain of custody is tamper-proof — all events permanent

Digital documentation — no forgery

Counterfeit detection through Asset Registry™

Every shipment tracked in real time

Role-based permissions for logistics staff

Encrypted data transmission

Zero-trust architecture — every access verified

Section 8

Real-World Example

A pharmaceutical shipment needs to travel from factory to pharmacy with temperature monitoring.

Pharmaceutical manufacturer registers the shipment on IDFlow — Asset IDs created

Logistics company takes custody — driver verifies identity via IDFlow

Temperature sensors integrated — data flows into the Digital Twin™

Shipment crosses border — customs verifies product and origin instantly

Customs clearance in hours, not days

Arrives at distribution centre — warehouse staff verifies identity, takes custody

Temperature data confirmed — cold chain maintained

Delivered to pharmacy — pharmacist verifies identity, takes custody

Consumer purchases — full chain of custody available with consent

Every handoff and temperature reading permanently logged

Section 9

Frequently Asked Questions

What is a chain of custody?

It's a permanent, digital record of everyone who has handled a shipment from origin to destination. Every handoff is verified through IDFlow — creating an unbroken, tamper-proof chain.

How does IDFlow prevent theft in transit?

Every person who handles a shipment verifies their identity via IDFlow. If a shipment goes missing, the audit trail shows exactly who had custody last.

How does customs clearance work?

Customs can verify product information, origin, and ownership instantly through IDFlow. Digital documentation replaces paper — clearance takes hours, not days.

Can IDFlow detect counterfeit goods?

Yes. Products without a valid Asset ID in the Asset Registry™ are flagged as potentially counterfeit. Customs can seize them before they enter the market.

Is temperature monitoring included?

Yes. Temperature sensors can be integrated with IDFlow — data flows into the product's Digital Twin™. Cold chain integrity is verified at every handoff.

Can I track my shipment in real time?

Yes. Every handoff and location update is logged in IDFlow. You can see exactly where your shipment is and who has custody.

How are drivers verified?

Drivers verify their identity via IDFlow before taking custody of a shipment. This ensures only authorised personnel handle goods.

What about cross-border logistics?

IDFlow works globally. Customs in different countries can verify shipments through the same platform — making cross-border logistics faster and more secure.

Can warehouses use IDFlow?

Yes. Warehouse staff verify identity when receiving and dispatching shipments. Digital inventory management replaces paper records.

How are disputes resolved?

The permanent audit trail shows exactly who had custody at every stage. This makes dispute resolution faster and fairer.

Does this work for all types of goods?

Yes — pharmaceuticals, electronics, food, luxury goods, industrial equipment. Any product that moves through a supply chain can be tracked.

Can consumers see the supply chain?

With the manufacturer's consent, consumers can see the full chain of custody for their purchased product — origin, transit, handoffs, and conditions.

What about perishable goods?

Temperature, humidity, and condition data are integrated into the Digital Twin™. If the cold chain is broken, it's recorded — the retailer knows before selling.

Can multiple logistics companies use IDFlow?

Yes. IDFlow is platform-agnostic. Any logistics company, warehouse, or customs authority can integrate through the API.

What does it cost?

Logistics companies subscribe to the Enterprise plan, with per-shipment pricing for tracking. The cost is offset by reduced theft, faster customs, and fewer disputes.

Section 10

Future Roadmap

Future plans include IoT sensor integration (GPS, temperature, humidity, shock), AI-powered route optimization, blockchain-based supply chain transparency, automated customs clearance, drone delivery verification, and real-time predictive logistics.