South Africa's #1 Digital Identity & Trust Platform
IDFLOW
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module · Identity

Digital Vault

Your secure, encrypted digital storage for identity documents, certificates, medical records, and important files — accessible anywhere, shared with consent.

Section 1

Overview

What is it?

The Digital Vault is your personal, encrypted storage on IDFlow. It holds your identity documents, certificates, medical records, contracts, and any important files — securely encrypted and accessible from anywhere.

What does it do?

Instead of carrying physical documents or storing them on your phone (where they can be lost or stolen), your important files live in your encrypted Digital Vault. You can share them with businesses via ConsentPass™ — without the business keeping a copy.

Why was it created?

People lose important documents every day — ID cards, certificates, contracts. Physical documents get damaged, stolen, or misplaced. Storing documents on your phone is risky. The Digital Vault was created to keep your important files safe, encrypted, and always available.

Who is it designed for?

Every IDFlow user — citizens, business owners, and professionals who need secure document storage.

Section 2

Current Industry Problems

1.

Important documents get lost, stolen, or damaged

2.

Physical documents are not available when you need them — they're at home

3.

Storing documents on your phone is risky — phones get lost or hacked

4.

Cloud storage services are not designed for sensitive identity documents

5.

You must carry physical documents everywhere — risking loss and exposure

6.

Businesses ask for copies of your documents — creating more copies in more places

7.

No secure way to share documents with businesses without losing control

8.

Document organisation is messy — no standard way to categorise files

Section 3

How IDFlow Solves These Problems

1.

Your Digital Vault stores all important documents in encrypted, secure cloud storage

2.

Documents are organised into categories: Identity, Medical, Legal, Financial, Education, Business

3.

You can access your vault from any device, anywhere, anytime

4.

Share documents with businesses via ConsentPass™ — they receive verified copies without storing them

5.

Version history tracks every change to your documents

6.

Trash and recovery — accidentally deleted files can be recovered

7.

Storage meter shows how much space you're using

8.

File previews for common formats (PDF, images, documents)

Section 4

How It Works

1

You upload documents to your Digital Vault — ID, certificates, contracts, medical records

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2

Documents are encrypted and stored securely in the cloud

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3

Files are organised by category for easy retrieval

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4

When a business needs a document, you share it via ConsentPass™

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5

Business receives a verified copy — they don't store the original

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6

You can see who accessed which documents and when

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7

You can revoke access at any time

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8

Deleted files go to Trash — recoverable for 30 days

Section 5

Benefits

citizens

  • ✓Never lose an important document again
  • ✓Access documents from anywhere
  • ✓Share securely with businesses
  • ✓No more carrying physical files
  • ✓Organised, searchable storage

businesses

  • ✓Receive verified documents via consent
  • ✓No document storage liability
  • ✓Reduced fraud
  • ✓Faster processing
  • ✓Compliance with data protection laws

professionals

  • ✓Secure storage for client documents
  • ✓Share with clients via consent
  • ✓Version history for accountability
  • ✓Audit trail for compliance
Section 6

Financial Benefits

Save money on certified copies — share verified digital copies instead

No need for physical document storage (safes, filing cabinets)

Reduced costs from lost documents (replacement fees, delays)

Businesses save on document storage and management

Faster processing means fewer delays and costs

Section 7

Security

All files are encrypted at rest and in transit

Access requires biometric authentication

Sharing requires ConsentPass™ — no unauthorised access

Every file access is permanently logged

Version history prevents tampering

Trash recovery prevents accidental loss

Role-based permissions for business vaults

Zero-trust architecture — every access requires verification

Section 8

Real-World Example

A citizen needs to share their ID document for a property rental application.

1

Estate agent requests the citizen's ID document via ConsentPass™

2

Citizen receives notification: 'Estate ABC requests your ID document for rental application'

3

Citizen approves — the estate agent receives a verified copy from the Digital Vault

4

The estate agent does not store the original — they receive a verified result

5

Access expires after 24 hours (as agreed)

6

The citizen's audit trail records: 'Shared ID document with Estate ABC on 4 July 2026'

7

If the citizen had denied, the estate agent would receive nothing

8

The original document never leaves the vault — only a verified copy is shared

Section 9

Frequently Asked Questions

What can I store in my Digital Vault?
Any important document — ID documents, passports, certificates, medical records, contracts, insurance policies, qualifications, business documents, and more.
Is my vault secure?
Yes. All files are encrypted, access requires biometric authentication, and every access is permanently logged. Your documents are safer in the vault than in your home or on your phone.
Can I access my vault from any device?
Yes. Your vault is cloud-based. You can access it from your phone, tablet, or computer — after biometric authentication.
How do I share documents from my vault?
When a business requests a document, you approve via ConsentPass™. The business receives a verified copy — they don't store the original. You can also proactively share documents with specific recipients.
Can businesses download my documents?
Businesses receive a verified copy for their immediate use, but access expires based on the consent duration you set. They cannot keep permanent copies.
What happens if I delete a file?
Deleted files go to the Trash folder, where they can be recovered for 30 days. After 30 days, they are permanently deleted.
How much storage do I get?
Free Citizen tier includes 1GB of storage. Premium includes 10GB. Business plans include 100GB or more.
Can I organise my documents?
Yes. Documents are organised by category (Identity, Medical, Legal, Financial, Education, Business). You can also search by filename or tag.
Can I see who accessed my documents?
Yes. Every access is logged in your permanent audit trail. You can see exactly who accessed which document, when, and for what purpose.
What file formats are supported?
All common formats — PDF, JPG, PNG, DOC, DOCX, and more. You can preview most files directly in the vault without downloading.
Can I upload files from my phone?
Yes. You can upload files from your phone's camera (scan documents), photo gallery, or file manager.
Is the vault compliant with POPIA and GDPR?
Yes. The vault is designed to meet POPIA and GDPR requirements. You control your data, every access is logged, and you can delete your data at any time.
Can I share my vault with family members?
Yes. Family members can be granted limited access to specific documents — for example, emergency contacts can access your medical profile in emergencies.
What if I lose my phone?
Your vault is cloud-based, not tied to your phone. You can access it from any device after biometric authentication. Activate Identity Lock™ if your phone is lost.
Can businesses use the vault?
Yes. Business plans include a Business Vault with role-based permissions, shared folders, and team access controls.
Section 10

Future Roadmap

Future plans include AI-powered document categorisation, smart document expiry reminders, blockchain-verified document authenticity, integration with e-signature platforms, and automated document generation (contracts, applications).